Job title: Relationship Banker Dundalk Plaza
Company Name: Capital One
Location: Baltimore, Maryland,Country: United States
Deadline: 30/7/2013
Approximate Salary: Not Specified
Industry: Banking/Mortgage
Position type: Full Time
Experience level: Entry Level
Education level: High School or equivalent
ID: 13962
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.
We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.
Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training
Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- Minimum of 6 months of Sales or Service experience
Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB :MON
Job Retail Banking
Primary Location United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule Full-time
Travel Yes, 10 % of the Time
Click here to apply
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