Sr Manager Product Management- employment career USA

Job title: Sr Manager Product Management
Company Name:     Capital One    
Approximate Salary:     Not Specified
Location:     Richmond, Virginia  
Deadline: 30/7/2013
Country:     United States
Industry:     Management    
Position type:     Full Time
Experience level:     2 - 5 years    
Education level:     Bachelor's Degree
ID    13918       

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Pull on your boots and come with us. We’re going to make some changes happen, and we need folks who know how to chart their own course.

If you’d like to reach more than 50 million customers with your ideas, then Capital One just might be the right move. We’re the world’s first bank where it’s OK to color outside the lines. We disrupted what’s “normal” 25 years ago and we haven’t looked back since.

Come to a place where “status quo” is a dirty word and boundaries are there for exploring. Let’s see how far we can push that envelope.

At Capital One, you’ll join a team of savvy professionals who know how to take technology to the next level and aren’t afraid of getting there quickly.

Capital One is pursuing a bold Digital agenda, and the Digital Customer Experience team is aggressively seeking a top notch Sr. Manager, Product Management, to help us create and deliver a world class online experience for Capital One's Card customers. This individual will be expected to obsess over the customer experience, and manage a team of product managers to oversee the development of new digital experiences or enhancement of existing ones. The individual will help develop the product strategy that meets our Enterprise and Card business agendas, engage in market research and business case development, ensure adherence to the SLDC process, and own the development, delivery and growth of our digital services.

Responsibilities:
- Develop product strategies that meet business unit objectives.
- Develop and prioritize product requirements for new products/services, as well as enhancements / change requirements for existing products/services to meet changing business, market, customer and competitor needs
- Own the development, delivery and maintenance of your products/services by leading cross-functional teams consisting of IT, operations, business analysis, customer service, marketing, and stakeholders from different business units
- Own the health of your digital products, and track performance by supporting the development of appropriate metrics and measurements
- Research new digital technologies and standards to evolve our current digital capabilities and build new ones
- Manage a team of associates to help execute strategy and achieve goals
- Coach, mentor and develop team members to grow their careers, skills and professional development
- Analyze information to make decisions and/or influence change
- Represent team or function to external stakeholders
- Maintain close working relationship with our business partners and other cross-organizational partners
- Serve as a thought leader and solution architect with cross-functional teams and leaders in development and delivery of the platform and roadmap that meets desired market requirements and business objectives

Qualifications

Basic Qualifications:
- At least 5 years experience in Digital Product Management
- At least 2 years experience in people management
- Bachelors Degree

Preferred Qualifications:
- Passion for customers and a demonstrated focus on customer experience
- Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment. The Digital team is a start-up within an established and successful company.
- Leadership experience, including demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams
- Strong interpersonal skills with the ability to work internally across all teams as well as externally with partners and vendors
- Ability to manage and prioritize multiple projects simultaneously
- Strong analytical and problem solving skills with an attention to detail
- Strong bias toward action
- Excellent verbal and written communications skills
- Experience in Banking / Financial Services is a plus

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
Job Project and Process Management
Primary Location United States-Virginia-Richmond-Richmond-West Creek 6 (12076)
Schedule Full-time
Travel Yes, 25 % of the Time
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