Executive Desktop Technician- employment career USA

Job title: Executive Desktop Technician
Company Name:     Capital One    
Location:     New York, New York     Country:     United States
Deadline: 30/7/2013
Approximate Salary:     Not Specified
Industry:     Information Technology   
 Position type:     Full Time
Experience level:     2 - 5 years   
 Education level:     High School or equivalent
ID    14039      
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

The Role:
Capital One is looking for Information Technology professionals with innovative strategies to resolve hardware and software issues for executives across the enterprise. Join a growing company that encourages associates to share ideas and promotes a collaborative environment where associate feedback is valued. You will have the exciting opportunity to support executive meetings and conferences by utilizing your vast knowledge of audio and video equipment, and managing all aspects of the event from planning and set up, to running technical logistics. This is your chance to become part of one of the fastest growing companies in the financial industry! Capital One provides our agents with a fantastic work environment that revolves around our two main values, Excellence and Do the Right Thing. These come together to make Capital One a great company, as well as a fantastic place to work!

Specific Responsibilities:
-Problem solving skills to resolve information technology issues for executives
-Test innovative technologies such as smartphones and other peripherals
-Provide consultation on company wide Information Technology rollouts and initiatives
-Develop positive relationships and manage inquiries from vendors and internal customers
-Track processes for documenting all technology issues and resolutions
-Utilize audio and video equipment including sound engineering, video engineering, and personal computer network management

Qualifications
Basic Qualifications:
-High School Diploma, GED or Equivalent Certification or military experience
-At least 2 years of experience in Desktop Support of Executive level customers

Preferred Qualifications:
-Bachelors Degree in Information Systems or Business
-Microsoft Certifications
-At least 1 year of experience in Help Desk or PC support
-At least 5 years of experience in Desktop Support - Customer Service, including direct support of executive level customers

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
Job Information Technology
Primary Location United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862)
Schedule Full-time
Travel No

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