Order Management - IT Delivery Manager - Employment career opportunity in USA

Job Title:  Order Management - IT Delivery Manager
Location: - (Shoreview, Minnesota, Mid-West United States, USA)
Company: Land O' Lakes
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: Competitive





Location: US-Minnesota-Shoreview
Job Number: 1321846
The Corporate division encompasses the core operational support for all Land OLakes businesses. It includes Business Development Services, Corporate Strategy, Corporate Communications, Land OLakes Foundation and Community Relations, Finance, Law, Human Resources, Information Technology and Government Relations.

Position Purpose:
The Order Management Delivery Manager is responsible for organizing and executing the delivery of applications in alignment with company strategy as defined by IT and Business leadership. In this role, the Delivery Manager provides support to the Sales, Customer Service, and Operations teams through expertise and management oversight in the configuration and development of new solutions, improvements to existing applications, and cross functional integration.

Applications in the Order Management and Order-To-Cash portfolio currently include JD Edwards (JDE) ERP and a variety of custom applications and portals designed to facility the order entry process and backend ERP and Warehouse integrations.

Responsibilities

The Order Management Manager has strong capabilities in process reengineering, solution definition, application assessments, and vendor evaluation/management. In addition to traditional IT skills, the position requires subject matter knowledge of Order Management/Fulfillment, Pricing, Product Configuration, and other customer-facing area knowledge including a working knowledge of JDE. This position is responsible for keeping ahead of the latest industry trends and understanding technology impacting the Order Fulfillment process.

1. Collaborate with Sales, Customer Service, and Operations ensuring IT alignment with Land O'Lakes market strategies, pricing, sales and service techniques.
2. Provide oversight in developing the application portfolio and strategic application roadmaps in support of Sales strategy.
3. Define, plan, develop, orchestrate, and manage the application deployments supporting the Order-To-Cash portfolio.
4. Manage and develop a highly functioning team of analysts responsible for delivering technology solutions.
5. Mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.
6. Provide SDLC methodology support to teams charged with defining business requirements, functional designs, development, testing, and deployment.
7. Execute on projects utilizing both traditional waterfall and agile delivery methods.
8. Ensure application adoption and success by applying appropriate organizational change management techniques.
9. Provide leadership in the mapping of business processes into packaged applications.
10. Provide leadership in the development of custom applications in support of established business processes.

Qualifications
1. Subject matter expert in the delivery of technology solutions in support of the Order-To-Cash process
2. Management experience with core disciplines in Technology including JDE, mobile, and Web portals
3. Experience in Order Fulfillment, Pricing, Service, Contracts, Warehouse Management, and Shipping
4. Ability to navigate a highly matrixed organization effectively
5. Solid influencing and persuasion skills
6. Sound business and technical acumen
7. Experience with stakeholder management
8. Focused and versatile team player that is comfortable under pressure
9. Ability to communicate at all levels of the organization with clarity and precision both written and verbally
10. Strong presentation skills
11. Ability to remove barriers and enable teams to complete their objectives
12. Demonstrated, applied experience establishing and delivering solutions
13. Excellent problem-solving and critical-thinking skills
14. Extensive knowledge and expertise within the Order-To-Cash process
15. Demonstrated aptitude for learning new technologies
16. Broad knowledge of data processing systems, concepts, and methodologies
17. Understanding of general business, technology services and technical business issues

Qualifications:
Required education: BS/BA

Required Skills & Experience
1. Years of Direct Experience: 7-10
2. Waterfall, Agile SLDC Framework Experience
3. Specific Functional Knowledge: Sales, Order Fulfillment, Pricing, Shipping
4. Specific Industry Knowledge: CPG, Cooperatives
5. Travel %: 10%
6. Experience Managing Offshore Resources
7. Experience Managing Vendors

Experience-Education (Preferred): MBA

Land OLakes, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Land OLakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.





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